PAIA

1. Section 51 PAIA Manual and Access to Records 

10.1 CAREXUS FOUNDATION NPC is a private body for purposes of the Promotion of Access to Information Act 2 of 2000 (“PAIA”). 

10.2 CAREXUS FOUNDATION NPC maintains a PAIA Manual prepared under section 51 of PAIA, read with the Protection of Personal Information Act 4 of 2013 (“POPIA”). Section 51 requires the head of a private body to make the prescribed manual available, including information concerning the categories of records held and the procedure for requesting access. 

10.3 CAREXUS FOUNDATION NPC’s PAIA Manual is available:

- at CAREXUS FOUNDATION NPC’s principal place of business;
- on CAREXUS FOUNDATION NPC’s website, where published; or
- electronically upon written request to CAREXUS FOUNDATION NPC’s Information Officer.

10.4 Requests for access to records must be submitted on the prescribed PAIA form and must contain sufficient information to: 

- identify the requester;
- identify the record requested;
- specify the preferred form of access;
- identify the right the requester seeks to exercise or protect; and
- explain why the requested record is required for exercising or protecting that right.

10.5 Access is not automatic. CAREXUS FOUNDATION NPC may grant or refuse access in accordance with PAIA, POPIA and any other applicable law, including provisions protecting personal information, legally privileged communications, confidential commercial information, trade secrets and third-party rights. 

10.6 Any prescribed request or access fee must be paid where applicable before the request is processed or access is provided. 

10.7 PAIA requests and privacy-related enquiries may be directed to: 

The Information Officer
Carexus Foundation NPC
Unit 6, Spitfire Road
Rand Airport, Germiston, Johannesburg
Telephone: +27 82 098 5834 

10.8 CAREXUS FOUNDATION NPC’s Information Officer is responsible for facilitating PAIA requests and supporting compliance with POPIA, subject to registration and the applicable statutory requirements administered by the Information Regulator.